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What is data analytics?

What is data analytics? What are the different types of data analytics?

Integrate your CRM with other tools

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How to connect your integrations to your CRM platform?

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Techbit is the next-gen CRM platform designed for modern sales teams

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Why using the right CRM can make your team close more sales?

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What other features would you like to see in our product?

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In a world where every organisation generates vast amounts of data, the real challenge is not collecting information, it’s knowing how to use it effectively. This is where data analytics becomes a critical capability.

A common question we hear from business owners and leaders is:

What is data analytics, and how does it actually create value for the business?

In this blog, we explain what data analytics is, how it works, and how organisations can use it alongside data platforms, automation, artificial intelligence, databases, cyber security, and data migration to make better, faster decisions.

What Is Data Analytics?

Data analytics is the practice of examining, transforming, and modelling data to uncover insights, patterns, and trends that support decision-making.

Unlike basic reporting, data analytics focuses on:

  • Understanding why things happen
  • Predicting what is likely to happen next
  • Recommending actions to improve outcomes

At its best, data analytics turns raw data into actionable intelligence.

The Different Types of Data Analytics

Data analytics is not a single activity. It includes several layers that build on one another.

Descriptive Analytics

Answers the question: What happened?

  • Historical reports and dashboards
  • KPI tracking and summaries

Diagnostic Analytics

Answers the question: Why did it happen?

  • Root-cause analysis
  • Drill-down and segmentation

Predictive Analytics

Answers the question: What is likely to happen?

  • Forecasting and trend analysis
  • Risk and demand prediction

Prescriptive Analytics

Answers the question: What should we do next?

  • Recommendations and optimisation
  • Automated decision support

These layers are what separate basic data analysis from true analytics maturity.

Why Data Analytics Matters to Businesses

Organisations that invest in data analytics can:

  • Make faster, evidence-based decisions
  • Identify risks and opportunities earlier
  • Improve operational efficiency
  • Enable automation and AI-driven workflows

Without analytics, businesses remain reactive, relying on hindsight rather than foresight.

The Data Foundations Behind Analytics

Data analytics depends on strong foundations.

Common challenges include:

  • Disconnected systems and data silos
  • Poor data quality and inconsistency
  • Legacy databases that limit performance
  • Manual data preparation and reporting

Addressing these challenges often requires:

  • Data integration across applications
  • Database optimisation and management
  • Data cleaning, standardisation, and reconciliation
  • Data migration to modern platforms

Without these foundations, analytics initiatives struggle to scale.

Data Analytics and Automation

Analytics becomes significantly more powerful when combined with automation.

With automated data pipelines and workflows, organisations can:

  • Refresh analytics in near real time
  • Trigger alerts when thresholds are breached
  • Automate routine decisions and actions
  • Reduce reliance on manual spreadsheets

Robotic Process Automation (RPA) and Power Automate intelligent workflows help operationalise analytics across the business.

The Role of Artificial Intelligence in Data Analytics

Artificial intelligence enhances analytics by handling complexity and scale.

AI-powered analytics can:

  • Detect anomalies automatically
  • Identify hidden patterns in large datasets
  • Improve forecasting accuracy
  • Power AI agents and decision-support systems

However, AI is only effective when built on trusted, well-governed data.

Security and Governance in Data Analytics

Analytics often relies on sensitive operational, financial, or customer data. Strong cyber security and information protection are essential.

Best practice includes:

  • Role-based access controls
  • Secure data pipelines and encryption
  • Audit logging and monitoring
  • Clear data governance policies

Secure analytics builds trust and supports wider adoption across the organisation.

How Data Analytics Supports Strategic Dashboards and KPIs

Data analytics underpins modern dashboards and KPIs by:

  • Ensuring consistent definitions
  • Enabling real-time and predictive views
  • Supporting automated monitoring and alerts

Well-designed analytics ensures dashboards are more than visuals, they become decision tools.

How We Help Organisations Unlock Data Analytics

We help organisations move from raw data to actionable insight by:

  • Designing scalable data architectures
  • Migrating and modernising data platforms
  • Building secure databases and pipelines
  • Delivering analytics and dashboard solutions
  • Implementing automation and AI-driven analytics
  • Embedding cyber security and governance by design

By aligning data, analytics, automation, AI, and security, we ensure analytics delivers measurable business value.

Final Thoughts

Data analytics is not just about charts and reports. It is about understanding the past, anticipating the future, and making better decisions today.

When supported by strong data foundations and enhanced with automation and AI, data analytics becomes a powerful driver of efficiency, resilience, and growth.

If your organisation wants to move beyond hindsight and start making predictive, data-driven decisions, data analytics is the place to start.

Want to understand how data analytics could work in your organisation? Get in touch to explore how modern data, analytics, and automation can support your goals.

About The Author

Ryan has always been passionate about data, technology, and their potential to transform business performance. With over 20 years of experience in marketing and technology, he specialises in delivering innovative solutions that help organisations thrive in a competitive landscape. The hands on marketing domain knowledge helps to convey the power of the numbers and how they show what is really happening in your business.

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